Introduction

Handyman Windsor Installations respects your privacy. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website or booking services, you agree to this policy.

Information We Collect

We collect the following information when you book a service or contact us:

• Name and contact information (address, email, phone number)
• Service details and appointment preferences
• Payment information (processed securely through our payment provider)
• Messages or notes you submit through the site
• Technical data such as browser type, device, and pages visited

How We Use Your Information

We use your information to:

• Book and manage your appointments
• Send confirmations, reminders, or updates about your service
• Improve our services and website
• Process secure payments
• Respond to inquiries and provide customer support
• Maintain safety, prevent fraud, and comply with the law

Payment Security

We do not store your full credit card details. All payments are processed through trusted, encrypted third party payment providers. Only basic transaction data is stored for receipts and customer records.

Sharing Information

We do not sell or rent your personal information. We only share data with:

• Our technicians, so they can complete the service you booked
• Payment processors, for secure transactions
• Service providers that help operate our website (hosting, email delivery)
• Law enforcement or authorities when required by law

Photos and Documentation

For quality control and records, technicians may take before/after photos. These photos remain private and are not used for advertising unless you give permission.

Data Retention

We keep your information only as long as necessary to provide services, keep records, comply with laws, or resolve disputes. You can request removal of your data at any time.

Your Rights

You have the right to:

• Request access to the information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your data when legally allowed
• Ask for clarification on how your data is used

Cookies and Tracking

Our website may use cookies to improve performance, load pages faster, and help with analytics. You can disable cookies in your browser settings if preferred, though some features may not work correctly.

Protecting Your Information

We use secure hosting, encrypted connections, and internal safety measures to protect your data. Although no system is perfect, we take reasonable steps to keep your information safe.

Changes to This Policy

We may update this Privacy Policy at any time. The updated date at the top will always show when the latest version was published.

Contact

If you have questions about privacy or your personal information, contact us:
Email: mikeceglie02@gmail.com
Phone: 226 975 8822